This policy is applicable to the USA, Canada, Australia and other regions. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Shipping is 100% free and we offer this policy worldwide.
|Country||Shipping Type||Transit Time|
|USA||Free||3-5 days (Mon to Fri)|
|Canada||Free||5-10 days (Mon to Fri)|
|Australia & other regions||Free||7-14 days (Mon to Fri)|
The order cut-off time will be 5:00 PM Eastern Standard Time (New York).
Order handling time is 1-2 business days (Monday to Friday)
C. Delivery Terms
We use USPS/UPS to deliver the product for the USA & Canada.
We use UPS to deliver the product for Australia and other regions
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at email@example.com or come to our store.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy
F. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.